tq444's Privacy Policy

1 What Information We Collect

When you create an account or use services on tq444, we may collect the following types of information.

Personal Identification Information

• Full name and date of birth (for age verification)
• Email address
• Mobile number
• Payment method details (bKash, Nagad, Rocket, Upay account numbers)
• National ID or passport number (when identity verification is required)

Technical Information

• IP address and device type
• Browser type and version
• Operating system
• Platform access times and session data
• Information collected through cookies and similar tracking technologies

Gaming and Financial Activity Information

• Deposit and withdrawal transaction history
• Betting history and game preferences
• Bonus receipt and usage details
• Account balance and rewards information

2 How Collected Information Is Used

tq444 uses collected information only for specific and legitimate purposes. These purposes are set out in detail below:

Service Operation and Improvement

• Account creation, verification, and management
• Processing deposit and withdrawal transactions
• Awarding bonuses and prizes, and managing wagering calculations
• Resolving technical issues and improving the platform
• Personalizing the user experience

Security and Compliance

• Preventing fraud, money laundering, and other illegal activities
• Account age verification (for users aged 21 and above only)
• Enforcing responsible gaming policies
• Detecting and responding to cybersecurity threats

Communication

• Providing customer service and technical support
• Sending transaction confirmation messages
• Notifying you of changes to platform policies
• Sharing promotional information with your consent

3 Data Storage and Security

Protecting your personal information is our highest priority. tq444 applies technical and organizational security measures that meet international standards.

Technical Security Measures

• SSL/TLS Encryption: All data transfers are secured through industry-standard encryption protocols
• Data Encryption: Sensitive information stored on our systems is kept in encrypted form
• Firewall: Advanced firewall systems are used to prevent unauthorized access
• Regular Security Audits: Routine system audits are conducted to identify vulnerabilities

Data Retention Period

We retain your information only for as long as necessary. Even after an account is closed, certain information may be kept for a limited period to meet legal obligations and resolve disputes. Information related to personalization and analytics is automatically deleted after a set period.

4 Sharing Information with Third Parties

tq444 does not sell, rent, or unnecessarily share your personal information with third parties. However, information may be shared in certain circumstances:

Service Provider Partners

Only the minimum necessary information is shared with selected partners to deliver core services such as payment processing (bKash, Nagad, Rocket, Upay), technology infrastructure, and customer support. These partners are contractually bound to uphold our privacy standards.

Legal Obligations

Information may be disclosed when required by a court order, valid legal process, or a lawful request from authorities. In such cases, we always seek legal advice and aim to share the minimum amount of information possible.

Business Transfers

In the event of a merger, acquisition, or asset transfer, user information may be transferred. We will notify you before any such change, and your rights will remain protected.

5 Cookies and Tracking Technologies

tq444 uses cookies and similar technologies to provide an improved user experience.

Types of Cookies

• Essential Cookies: Required for maintaining login status, security verification, and session management. Without these, the platform cannot function properly.
• Functional Cookies: Used to remember your preferences, language selection, and various settings.
• Analytics Cookies: Collect anonymous statistics to understand platform usage patterns, which helps improve our services.

Cookie Controls

You can reject or delete cookies through your browser settings. Please note that disabling essential cookies may affect some key functions of the platform.

6 Your Rights and Controls

tq444 believes you should have full control over your personal information. To that end, we ensure the following rights:

• Access: You can request to view any information we hold about you.
• Rectification: You can request that inaccurate or incomplete information be corrected.
• Erasure: In certain circumstances, you can request that your information be deleted.
• Restriction: In certain cases, you can request that the processing of your information be restricted.
• Portability: You can request your information in a structured, machine-readable format.
• Objection: You can object to the processing of your information for specific purposes.
• Withdrawal of Consent: You can withdraw any consent you have previously given at any time.

To exercise these rights, please contact our support team. We will respond to your request within a reasonable time.

7 Protection of Minors' Information

tq444 is a platform for users aged 21 and above only. We do not knowingly collect personal information from minors.

We verify age at the time of account creation and may request additional verification documents in cases of doubt. If a minor's information has inadvertently entered our system, it will be deleted immediately and the associated account will be closed.

If a parent or guardian believes their child has used our platform, please contact us.

8 International Data Transfers

Our servers and service providers may be located in various countries. When your information is transferred outside Bangladesh, we ensure that:

• Adequate data protection measures are in place in the receiving country
• Your rights are protected through contractual safeguards
• Only the minimum necessary information is transferred
• All transfers are carried out through encrypted channels

9 Policy Changes and Updates

tq444 reserves the right to update this Privacy Policy as needed. When changes are made:

• The "Last Updated" date at the top of this page will be changed
• You will be notified by email of significant changes
• Continued use of the platform after changes have been made will be considered acceptance of the new policy

We recommend that you review this policy regularly and contact our support team if you have any questions.

10 Privacy Contact

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

For specific privacy-related requests, include "Privacy Request" in the subject line of your email — this will help us process your request more quickly.